CASE STUDY

Donovan CPAs Marketing Growth Journey

For over 50 years, Donovan CPAs has been a trusted financial resource in Indianapolis, proudly branding themselves as “not your parent’s CPA firm.” Despite their strong industry reputation, they defy the stereotype of a “stuffy” accounting firm.

This refreshing approach is exactly what made us eager to partner with them back in 2015—and little did we know just how much ground we’d break together.

When Donovan first came to Proof Digital, they needed a strong foundation to build their brand’s online presence. Over the years, we’ve guided their journey from initial steps to a fully realized, multi-channel strategy.

Donovan CPAs logo white
Donovan CPAs before and after

“Proof” of Just How Far They’ve Come

How it Started

How it's Going

Year 1: Initial Setup Phase

147% Organic Traffic Growth in Just 6 Months

In our first year together, Donovan CPAs faced familiar challenges for a long standing firm: they needed a refreshed brand, an updated website, and a trusted partner to fully support their vision for growth. It was time to reimagine how they connected with clients, maintaining their unique personality but modernizing the way they showed up online.

Website Improvements

We began with web maintenance and security upgrades, followed by a full rebranding, including a complete brand guide—a key factor in securing their retainer—and a website overhaul.
Donovan Website 2020

Audience Engagement

Next, we launched Hold the Jargon—a friendly, straightforward newsletter series that allowed Donovan to connect with clients and share insights in their signature style. Then, we developed a custom CPA database to streamline client records and email lists, enabling more efficient communication with their expanding base.
Donovan CPAs Hold the Jargon
These initial steps laid the foundation for Donovan’s growth, with a 147% increase in organic traffic within 6 months of site launch, a 57%+ open rate for Hold The Jargon, and a 65%+ engagement rate.

Years 2-3: Scaling Up

444% Organic Traffic Growth by the end of year 3

Our initial work with Donovan eased their growth through mergers and acquisitions. With an expanding team, we could work to better leverage their talent and reach a broader client base.

Ad Strategy

We enhanced their website with updated branding and new functionalities for a better user experience. Our Hold the Jargon email series continued to engage clients, while targeted digital and print ads expanded their reach.

SEO Strategy

We implemented updated SEO strategies and facilitated photo and video shoots to reflect their team’s growth through sleek digital media.

Secure payment portals, optimized SEO, refreshed Google My Business listings, and client review management boosted their online reputation.

Donovan GMB

Content Strategy

Content efforts, including blog writing, email marketing, and PR, repositioned Donovan as a trusted financial resource in the modern accounting world.

Donovan blog

The results? Improved SEO rankings, increased website traffic, and stronger client engagement.

Years 4-Present: Continuous Improvement and Growth

613% all time Organic Traffic Growth

As Donovan evolved, they focused on sustaining growth and attracting top talent and clients. Proof Digital supported them through substantial mergers, making sure new services and staff had a seamless integration into Donovan’s brand.

Growth Strategy

We helped them grow their employer authority and recruitment efforts with targeted digital marketing and LinkedIn strategies. Proof Digital developed an advanced client database for Donovan to support personalized email marketing, strengthen relationships with current clients, and aid roster growth.
These efforts led to significant outcomes, including a massive increase in staff size and growth in client base. We’ve always valued the Donovan team, and, together, we’ve helped them grow into a leading regional firm known for their exceptional service and standout personalities.

Now: New Website Modernization

To our delight—but not surprisingly—Donovan continues to expand and adapt, and we’re right alongside them as their partner. Our latest work is a revitalized, modern website.

Website Optimization

Proof Digital collaborated closely with Donovan to build a new website with a sleek, responsive design that aligns with their identity and growth while considering industry and technological advancements.

This updated site spotlights Donovan’s expanded services, growing team, and core values, providing clients and prospects with a clear view of who Donovan is today—a team worth highlighting.

Our focus on optimizing user experience (UX) and lead generation aims to make the site visually appealing and highly functional.

The result? Higher engagement, improved conversion rates, and a website that fully represents Donovan’s evolution and forward-thinking approach.

CONTENTS

Hermes 2025 Gold Award
Donovan CPAs logo white

Proof Digital and Donovan CPAs earn Gold recognition for their transformative and collaborative marketing partnership that has lead to brand growth, improved recruiting and a fully optimized website.

Hermes 2025 Honorable Mention
Donovan CPAs logo white

Proof Digital and Donovan CPAs earn an Honorable Mention for their website redesign that reflects a modern, intuitive, performance-driven experience to better reflect the company's culture and expertise.

Testimonial

Our Partnership

Our decade-long partnership with Donovan CPAs has resulted in remarkable growth for their business while challenging and expanding our capabilities as marketing professionals. Over 10 years and two website redesigns, we’ve leveraged digital and traditional marketing strategies to achieve the following milestones:

Expanded Their Team

Successfully supported staff growth and helped manage the needs of a larger workforce during mergers and acquisitions.

Increased Clients and Revenue

Boosted their client base and, as a result, drove significant revenue growth.

Improved Online Visibility

Delivered a 613% increase in organic traffic and a 671% surge in ranked keywords.

Enhanced Recruitment Efforts

Utilized digital channels to attract top talent and grow their team.

And Much More...

From press releases and personalized email marketing to custom databases and LinkedIn strategies, our work has continuously evolved to meet their goals.

The Process is Ongoing

Our partnership with Donovan CPAs has been monumental, and it’s far from over. With a refreshed website and branding, we’re excited to explore new ways to elevate their online presence and strengthen their connection with the community.

Ready to see this kind of growth with comprehensive digital and traditional marketing strategies?

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