The Backpack Theory of Marketing

What’s Underneath

Somewhere right now, a parent is standing in a store aisle, debating between the Spiderman backpack and the practical navy blue one that claims it can survive a full year of being thrown, sat on, and dragged across a playground.

It’s a small decision. But it says something bigger: we already know, instinctively, that what’s underneath matters more than what’s on the outside…whether that’s a seam that holds or a structure that doesn’t shift when the ground does. 

We’ve been thinking about that a lot this month. We redesigned a website foundation from the ground up. We talked through what’s really underneath the AI conversation. And we looked at what actually makes someone stop and buy.

Different projects. Same lesson: the parts nobody sees are usually doing the most work.

Take a look below.

Stacie

Stacie Porter Bilger Headshot and name

Built to Hold

Pier Foundations spends their days building the structure other things rest on, so their website needed to do the same. We gave it a cleaner, more modern look, added dynamic video content to show their work in action, and built an interactive map highlighting their multi-state service area. 

All of that runs on a backend made to support it, so the site could get more visually engaging up front without losing any stability underneath.

It’s a good reminder that even a strong foundation needs updating once in a while.

Explore the New Pier Foundations Website

Built to Last

John Overton headshot with podcast logo

AI is changing how customers find and choose a business, but it hasn’t changed what actually makes them trust one. I sat down with John Overton for this episode of the Proof Point Podcast to talk through exactly that: why the fundamentals still come first, and why AI only works when it’s built on top of a business that already knows what it’s doing.

We get into why your website and content now have to speak to bots as much as to people, why I treat AI like a new hire who needs training and context, and the AI policy every team should have before using these tools at all.

It’s a practical conversation about where AI genuinely helps small businesses and where the old rules still apply.

Listen to the Podcast

Built to Sell

shopping ads for yoga mats on a computer screen

Shoppers aren’t always looking for a brand they already know. They’re looking for the right product at the right price, right now. That means a newer brand with a clean feed can compete with names that have been around for decades.

That’s the whole case for Google Shopping ads, and it’s why the strategy underneath them matters more than the ad itself.

Behind every product photo sits a full feed of titles, prices, and attributes, and that feed is the actual engine deciding whether your product gets seen at all. Our latest blog breaks down what makes Shopping ads convert so well and where a lot of campaigns quietly go wrong.

Read the Blog

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